Privacy & Policy
At Solanki Consulting Services Private Limited (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how we collect, use, and safeguard your data.
This Privacy Policy explains how we handle personal data in compliance with:
- Indian Information Technology Act, 2000 and SPDI Rules
- UK General Data Protection Regulation (UK GDPR)
- US Data Protection and Privacy Regulations (including CCPA)
By using our website, products, or services, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, job title, billing details, etc.
Technical Data: IP address, browser type, device information, operating system, and usage data.
Transactional Data: Payment details, invoices, and service history.
Cookies & Tracking Data: To improve website performance, personalize user experience, and analyze usage.
- How We Use Your Information
We process your personal data only for legitimate purposes, including:
Providing and managing our services
Personalizing user experiences
Processing payments and invoices
Communicating about updates, promotions, or support
Complying with legal and regulatory requirements
Enhancing security, fraud prevention, and IT systems monitoring
- Legal Basis for Processing (UK GDPR & EU GDPR)
We process your personal data under one or more of the following lawful bases:
Consent – When you give clear permission (e.g., newsletter signup).
Contractual Necessity – To deliver services you requested.
Legal Obligation – To comply with applicable laws.
Legitimate Interests – For improving services, security, and business operations.
- Data Sharing & Disclosure
We do not sell or rent personal data. We may share data only with:
Trusted service providers who assist in operations (e.g., cloud hosting, analytics, payments).
Regulatory authorities when legally required.
Business transfers in case of mergers, acquisitions, or restructuring.
All third parties are bound by strict confidentiality and data protection obligations.
- International Data Transfers
As a global IT services provider, your data may be transferred and processed outside your country of residence. We ensure that such transfers comply with applicable laws and maintain adequate safeguards (e.g., Standard Contractual Clauses for GDPR compliance).
- Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law, tax, or regulatory obligations.
- Your Rights
Under Indian Law (IT Act & SPDI Rules):
Right to access and correct personal information.
Right to withdraw consent.
Under UK GDPR:
- Right to access, rectify, and erase your data.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time.
Under US (CCPA/State Laws):
- Right to know what data is collected.
- Right to request deletion.
- Right to opt-out of sale of personal data (we do not sell data).
- Right to non-discrimination for exercising privacy rights.
- Cookies & Tracking Technologies
We use cookies and similar tools to improve user experience. You can manage cookies through your browser settings.
- Security Measures
We implement industry-standard measures such as encryption, firewalls, and secure access protocols to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Children’s Privacy
Our services are not directed toward children under the age of 16. We do not knowingly collect personal information from minors.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
- Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: contactus@solankiconsulting.com
📞 Phone: +91 7840 810 889